Customer launches Live Chat Video
Customer visits website and clicks to launch Live Chat Video. Conversation can be started immediately or pre-booked.
Text chat or straight to video
Text chat launches or customer can go straight to video. For privacy the Sales Representative can be seen but not the customer.
Sales Representative can share their screen to view and configure vehicles, explain finance options, and share live valuation of the customers current vehicle for trade-in or deposit.
The Sales Representative can switch the video chat to their smartphone for a vehicle walk round and demonstration.
Send documents to your customer such as brochures, PDF of configured vehicle and finance agreements. They can be sent via the Live Chat Video Platform or via email.
Complete sales or arrange test drives
Complete your sale, arrange a test drive or make a future appointment and pick up where you left off. The chances of converting your customer increases by up to 72%.
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