Give customers
the in-store
experience

With Sophus3 Live Chat Video
and Virtual Showroom
With Sophus3
Live Chat Video
and Virtual Showroom
Live Chat Video
LIVE CHAT VIDEO

Make your digital sales more human

Sophus3 Live Chat Video helps car brands and dealers increase their digital sales and lead generation. Making the online user experience more human, without the customer needing to visit the showroom.

  • Live video chat and text chat with customers
  • Video tours of vehicles and accessories
  • Screen share to configure vehicles, discuss finance, and upgrades
  • In browser experience – no software to download or install
  • Low cost and easy to use
  • Flexible, robust and secure
  • Live video and text chat with customers
  • Video tours of vehicles and accessories
  • Screen share to configure vehicles, discuss finance, and upgrades
  • In browser experience – no software to download or install
  • Low cost and easy to use
  • Flexible, robust and secure
LIVE CHAT VIDEO

Key Features

Revolutionise your customer experience with Live Chat Video

Live Chat Video

Live Chat Video

Customers see the person they are talking with to create a human connection.
Live Chat Video Vehicle Demonstration

Vehicle Demonstrations

Give a live video demonstration and walk the customer around the vehicle.
Live Chat Video Screen Sharing

Screen Sharing

Screen sharing with customers to guide them through vehicle selection, configuration, and finance options.
Live Chat Video Flexibility

Highly Flexible

Live Chat Video can be implemented on brand, dealer, and third party websites.
Live Chat Video Text Chat

Text Chat

Easy to use text chat system for those who prefer to type.
Live Chat Video Document Sharing

Document Sharing

Instantly send your customer brochures, PDFs of configured vehicles, finance documents and more.
Live Chat Video Pass To Dealer

Pass to Dealer

Calls and leads can be passed to dealers to close the sale if required.
Live Chat Video Interface

Easy-to-Use Interface

Live Chat Video is a web based application with no plugins or software download required.
LIVE CHAT VIDEO

How It Works

Simple to use for both customer and sales team

Customer launches Customer launches Live Chat Video Customer visits website and clicks to launch Live Chat Video. Conversation can be started immediately or pre-booked. Text or video chat Text chat or straight to video Text chat launches or customer can go straight to video. For privacy the Sales Representative can be seen but not the customer. Screen sharing Screen sharing Sales Representative can share their screen to view and configure vehicles, explain finance options, and share live valuation of the customers current vehicle for trade-in or deposit. Demo videos Demonstration videos The Sales Representative can switch the video chat to their smartphone for a vehicle walk round and demonstration. Share docs Share documents Send documents to your customer such as brochures, PDF of configured vehicle and finance agreements. They can be sent via the Live Chat Video Platform or via email. Complete sales Complete sales or arrange test drives Complete your sale, arrange a test drive or make a future appointment and pick up where you left off. The chances of converting your customer increases by up to 72%.
LIVE CHAT VIDEO

Additional Benefits

Live Chat Video works securely on all platforms and requires no additional software

Multi-language

Sophus3 Live Chat Video can be set to any language you need it to be.

Brand or Dealer

Our platform can work either on a brand site or dealer site, for new or used vehicles.

Easy to Integrate

Simply add our code to your website, no need for the customer to download or install software.

Simple and Secure

All interactions and data storage take place on your platform, so your conversations and customers details remain secure.

Our Clients

LIVE CHAT VIDEO

Get Live Chat Video

Please email nick.white@sophus3.com or call +44 (0)207 403 7777. Or you can send us a message:







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